Log in to the Water Utility Online Pay System by entering your account number and PIN (Personal Identification Number) that is printed on each city utility bill. The PIN is an 8-digit number printed just below the billing date.
After signing in, drop down the box at Action to perform and select "Manage My Account". At this time, you will need to change your password.
Pay in Person: The Utility Billing Department is always available for any and all customer service needs. Customers can make payments by cash, check, money order, credit card or debit card (Master Card or VISA only). Simply bring both portions of your bill with you to Customer Service at the Saginaw City Hall, 333 West McLeroy Blvd, Saginaw, Texas to expedite processing.
Pay Online: You may pay your monthly city utility bill online with either VISA or MASTERCARD debit or credit cards. Click the "Pay Online Here!" graphic to the right to access the system 24 hours a day, 7 days a week.
Pay by Mail:Use the return envelope included with your bill when mailing payment and enclose the return portion of your statement to insure proper handling. Just mail your payment to: City of Saginaw, P.O. Box 79079, Saginaw, Texas 76179. Checks should be made payable to the City of Saginaw. Do not pay with cash when paying by mail.
NEW Pay via Phone: See information listed below...
After Hours Drop: There is a slot for payments after hours in the window on the east side of City Hall. Please use check or money order (no cash).
For More Information:
For more information about the payment system and help in creating an online profile, please contact the Utility Billing Customer Service via email or via phone at 817-232-4640. Our hours of operation are: