Be Flexible: Small Business must be ready to evolve. Consider curbside and deliver as a must, no matter what type of business.
Focus on Customer Service
Work on Back Burner Projects
Continue Marketing: Here are some tools to run your business—even when it’s not business as usual. There are a several sites that you can use to help with e-commerce. Here are a few:
Optimize Your Digital Spaces (Website, Facebook, Twitter, LinkedIn, etc...): Small businesses must discover ways to interact with consumers and create unique experiences online. This is more than simply having a website listing products and services. Bottom line, small businesses must connect with their consumers.
Increase your social media activity
keep your customers informed - communicate clearly and often
engage with customers via email
make sure your business can be found online
prepare for the bounce back surge
be prepared to pivot quickly
pay per click (ppl) advertising makes sense right now
