Water Accounts/Billing

Service Information
New water accounts require the presentation of ALL of the following documents:
  • Valid picture ID
  • Valid Lease agreement or settlement statement
  • Payment in advance of $110
Application to open a water account must be made at the Water Services counter, located in Saginaw City Hall, 333 West McLeroy Blvd. Our hours of operation are Monday through Friday from 8 a.m. to 5 p.m.
    • Monday through Thursday 7:30 a.m. to 5:30 p.m.
    • Friday 7:30 a.m. to 11:30 a.m.

Water service, sewer service, and garbage pickup are provided through the City. A payment in advance of $110 is required of new customers. All but $10 of this is retained by the City, then applied to the customer's last water bill. Any remaining credit will be refunded.

The City has 2 billing cycles. Water meters are read monthly on either the 1st or the 15th day, depending on the billing cycle. Water bills are mailed approximately 2 weeks later. If a customer plans to be out of town during the payment period, arrangements may be made to pay an estimated bill or to pay the bill when the customer returns.

For more information, contact the Water Utility Billing Department at 817-232-4640 or via email at ubilling@ci.saginaw.tx.us.